T & C s and policy

Terms and Conditions Policy

PLEASE BE ADVISED it is illegal to use someone else’s Credit/Debit Card/ Bank info to make fraudulent transactions and is subject to prosecution.
*By purchasing an Activity / Tour from Jet Ski Tours Brisbane, you agree to abide by Jet Ski Tours Brisbane’s terms and conditions, which include but are not limited to:
*Brisbane, Queensland has a tropical climate and on occasion your Activity booking/s may need to be changed/amended due to adverse river, sea and weather conditions
*If due to COVID-19 government restrictions (IE; lock down, self-quarantine etc) your Jet Ski Tour is unable to proceed on your allocated booked date and/or time and needs to be rescheduled, we will happily work with you to offer a new date & time that works for us both as we do not provide refunds.
*We will NOT provide a full or partial refund if you cancel, decide not to continue or change of mind on a confirmed booking day and time for a jet ski tour.
*We will NOT provide a partial or full refund or continue a tour or to serve/provide for rude, obnoxious or unruly behavior from guests before or during jet ski tours.
REFUND POLICY: If Jet Ski Tours Brisbane fails to provide the service, we will work with our guests to initiate a substitute activity which Jet Ski Tours Brisbane will endeavor to provide if tour cannot be mutually amended;
*In the event of adverse weather OR river conditions or reasons beyond our reasonable control Jet Ski Tours Brisbane reserves the right to first amend/reschedule your booking/s.
*Payment constitutes acceptance of the payment / refund cancellation policy as stated herein.
*Jet Ski Brisbane reserves the right to amend, update or change the Terms and Conditions at any time without prior notice
*All guests on a jet ski tour must be competent swimmers and comfortable in and around water.
*No refunds will be provided if guests book and pay for a jet ski tour if they are unable to swim or are not competent in and around water.
Payment Structure: Initial total reservation amount is due at time of booking.
All jet ski tours are subject to river & weather conditions

 

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